Acuitas Customer Area
Ocuco Customer Support
Log or track your tickets on-line
You can now log and track issues through our online support system, Jira. Log a ticket in Jira by clicking the link below.
If you do not have your login details please email email@example.com to request username and password.
You can contact our support team with your issue by email at firstname.lastname@example.org
The most effective method of contacting support is via email or Jira but you can always phone support to log issues on the following numbers:
For critical issues please contact us by phone.
US & Canada
Acuitas Support: 1-800-987-0543
Acuitas Support: 0370 1780192
Focus Support: 02920 767760
Acuitas Support: 1890 927093
Europe: +353 1 8113031
US & Canada: 1-866-233-5367
The operator button above is for users already in contact with one of our Support engineers. Please do not click on an Operator button unless requested to do so by the Ocuco Customer Support engineer currently dealing with your query.
If you are looking to contact Customer Support, the telephone numbers for your area and product are here